Our goal is customer satisfaction all the products of Glam Secret is 100% genuine, new and without any damage.
We accept the return of the product at our cost within 10 days if the product is not damaged or defective, please make sure that the items is unused same as you received at the time of delivery while returning within 10 days follow by the date of purchase if later then that we will not refund the cash received by Glams secret. Cancelation of any Order requires a minimum of 24 hours’ notice.
A refund or return cannot be accepted once the customer receives the product, and the product packaging is already opened or in other case refund may be possible after approval from our customer services department with minimum charge of the product cost. Once the customer service approves the request of your refund then the payment would be made through bank-to-bank secure transection with no cash return.
For return policy simply send us email on email@example.com and our customer service department will start following up with your request within 24hours.
Further to our return policy you have legal right to cancel your order if your order is not processed.
You can cancel your order within 24hours by simply call to our customer services on +971505003606 via WhatsApp or direct call or send us email on firstname.lastname@example.org.
If the order is processed and already handed over then please see our above return policy with terms.